At rk99, your privacy is not an afterthought — it is a core part of how we build and operate Pakistan's leading crypto casino and sports betting platform. This Privacy Policy explains exactly what personal data rk99 collects from you, why we collect it, how we use and protect it, who we may share it with, and what rights you hold over your information. Please read this document carefully before registering an rk99 account.
From the moment you visit rk99.cam to your last crypto withdrawal, these principles govern every aspect of how we handle your personal information.
All data transmitted between your device and rk99 servers is protected using TLS 1.3 encryption. Your JazzCash, EasyPaisa, and crypto wallet details are never stored in plain text on rk99 infrastructure.
rk99 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data serves one purpose only — to operate your rk99 account and keep you safe on the platform.
Pakistani players depositing via USDT or Bitcoin benefit from enhanced transaction privacy. rk99 only records the minimum blockchain data necessary for compliance — we do not link your wallet address to your public identity without legal requirement.
rk99 collects only the identity verification data required by our operating regulations — primarily CNIC verification for Pakistani players. KYC documents are stored on encrypted servers with strict access controls and are never shared beyond AML compliance obligations.
You retain the right to access, correct, export, and request deletion of your rk99 personal data at any time. Submit a data request via rk99 live chat or email and our privacy team will respond within 14 calendar days.
rk99 does not knowingly collect personal data from individuals under 21 years of age. Any account found to belong to an underage individual will be immediately closed and all associated personal data permanently deleted from rk99 systems.
This Privacy Policy ("Policy") describes how rk99 ("rk99", "we", "us", "our") collects, processes, stores, and protects personal data in connection with the operation of the rk99 platform accessible at rk99.cam. This Policy applies to all registered players, visitors, and any individual who interacts with any rk99 service, including the website, mobile interface, live casino, sports betting markets, and customer support channels.
rk99 is committed to handling personal data responsibly, transparently, and in accordance with applicable international data protection principles. We recognise that Pakistani players entrust rk99 with sensitive personal and financial information, and we take that responsibility seriously.
By accessing or using the rk99 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy in full, and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the rk99 platform immediately.
rk99 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and in limited cases from trusted third-party verification providers. The categories of personal data we collect are set out below.
| Data Category | Collection Method | Retention Period |
|---|---|---|
| Registration & Account Data | Direct — player registration form | Duration of account + 5 years post-closure |
| KYC / Identity Documents | Direct — KYC verification flow | Duration of account + 7 years post-closure |
| Financial & Payment Data | Direct — cashier & payment processor | 7 years (AML regulatory requirement) |
| Technical & Behavioural Data | Automatic — platform analytics | 13 months rolling |
| Customer Support Records | Direct — live chat & email | 3 years from last interaction |
rk99 uses collected personal data for the following specific, legitimate purposes only. We do not use your data for any purpose beyond what is described in this section without obtaining your explicit consent or being legally required to do so.
rk99 processes personal data only where a valid legal basis exists. The primary legal bases on which rk99 relies are as follows:
rk99 does not sell, rent, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Personal data is shared with third parties only in the following strictly limited circumstances:
rk99 works with carefully selected third-party service providers who assist in operating the platform. These include payment processors (JazzCash, EasyPaisa, crypto payment gateways), identity verification providers, cloud hosting infrastructure providers, and customer support software vendors. All service providers are bound by contractual data processing agreements that restrict their use of your data to the specific service they provide to rk99.
Third-party game providers whose titles are available on the rk99 platform (including slot and live casino game studios) may receive limited anonymised session data necessary to operate their games, resolve technical disputes, and verify RNG compliance. No personally identifiable player data is shared with game providers beyond what is strictly required for game operation.
rk99 may disclose personal data to regulatory authorities, financial intelligence units, or law enforcement agencies where required to do so by applicable law, court order, or regulatory direction. rk99 will always seek to notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of rk99 business assets, player personal data may be transferred to the acquiring entity as part of the business transfer. Players will be notified of any such change in data controller and provided an opportunity to delete their accounts prior to the transfer completing.
Given rk99's position as Pakistan's premier crypto betting platform, we recognise that USDT and Bitcoin players often choose crypto precisely for its privacy benefits. rk99's approach to crypto payment data reflects this.
When you deposit or withdraw using USDT TRC20 or Bitcoin, rk99 records the following data points internally: the wallet address used, the transaction hash, the amount in USD equivalent at the time of the transaction, and the timestamp. This data is retained for AML compliance purposes for a minimum of 7 years.
For players using JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, rk99 processes only the minimum payment data required to complete each transaction. rk99 does not store full bank account credentials or card numbers on its own servers — payment data is tokenised and processed via our certified payment gateway partners.
rk99 uses cookies and similar tracking technologies on the rk99.cam website. A cookie is a small text file placed on your device that helps us recognise you and remember your preferences across sessions. rk99 uses the following categories of cookies:
rk99 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our retention periods are determined by a combination of regulatory requirements (particularly AML financial record-keeping obligations), the nature of the data, and the risk level associated with its retention.
Upon closure of your rk99 account — whether voluntarily by you or by rk99 — your active account profile will be deactivated. However, associated financial transaction records, KYC verification documents, and responsible gaming history will be retained for the legally required periods outlined in the data table in Section 2. This retention is mandatory and cannot be waived.
Anonymised and aggregated data derived from your platform activity (e.g., statistical reports on game popularity or betting patterns) may be retained indefinitely as it no longer constitutes personal data and cannot be used to identify you.
rk99 respects and upholds your rights in relation to your personal data. You may exercise any of the following rights by contacting rk99 through live chat or the support email address shown in the footer of this page. rk99 will respond to all data rights requests within 14 calendar days.
rk99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
The rk99 platform is strictly for adults aged 21 years and above. rk99 does not knowingly collect personal data from any individual under the age of 21. The following measures are in place to enforce this policy:
rk99 operates as an international platform and your personal data may be processed on servers located outside of Pakistan. Where personal data is transferred internationally, rk99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
Such safeguards include contractual data processing agreements with all international service providers, ensuring they are bound by data protection obligations consistent with internationally recognised privacy standards. rk99 does not transfer personal data to jurisdictions that do not provide adequate data protection guarantees without implementing supplementary protective measures.
rk99 reserves the right to update, amend, or replace this Privacy Policy at any time. When material changes are made to this Policy, rk99 will notify registered players via the email address associated with their rk99 account at least 14 days before the changes take effect.
The effective date at the top of this Policy will be updated each time a new version is published. Continued use of the rk99 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must close your rk99 account before the new version takes effect.
We encourage all rk99 players to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rk99 processes your personal data, please contact the rk99 Privacy Team through any of the following channels:
Join thousands of Pakistani players who trust rk99 for secure crypto betting, cricket wagering, and live casino — with your data always protected.